Help: Answer

My Account

How do I create an account?
	Please contact the Mattress Safe technical support team at 770.205.5335 or email [email protected] to create an account.
How much is my shipping?
	Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Mattress Safe has set a default shipping rate of $1.00 per item.
I forgot my password.
	Please contact the Mattress Safe technical support team at 770.205.5335 or email [email protected] .Please be sure to include your branch number in the email and when calling in.
How do I return my product?
	Please click here for more information on returning an item.
I received the wrong product.
	If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
	Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
	Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.